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antitrust.co.za: Telkom in the news

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 News: Knell of death sounds for Telkom CEO

Telkom in the newsPapi Molotsane is gone, and most of the serious commentators speculate that he was pushed by government (who, by the way, control 6/10 seats on Telkom's board). In the week before Molotsane's sudden and immediate departure, Telkom had twice come under fire from government (indeed it was all a bit like the pot calling the kettle black, we think).

First Mbeki was steered by a British journalist into admitting that Telkom was 'profiteering'.

Second, ITWeb reported that the Director-General of Communications, Lyndall Shope-Mafole, was saying nasty things about Telkom because they had entered an undersea cable agreement, the terms of which were against government's wishes.

Now Molotsane's short reign of 18 months has ended. For consumers, the good thing about Papi's arrival at Telkom was, of course, Sizwe Nxasana's departure. Reflecting on Papi's time at the helm, a few things stick out for me:

*Papi supposedly firing 3 senior Telkom execs (cheers Pinky!)
*Seeing Papi being 'ordered' by the chairperson not to speak in reply to a question I had put to him
*Papi telling me that he had "never failed at anything, and won't fail at this" (his new job)
*The November 2005 ADSL price increases
*Following a report in Business Day about Telkom's still elusive shareholder's registry, Telkom issuing reassuring words in a SENS announcement (sore point, Telkom?)
*Telkom dropping the case against Hellkom, paying costs of all parties (this after Hellkom applied for a court date)
*Telkom dancing around the government's wimpy requests for the SAT-3 shareholder's agreement
*Papi saying that he "doesn't get this issue around Telkom's prices"
*Papi not providing a representative to the MyADSL|MyBroadband forums, despite promises
*The ADSL price decreases, followed closely by the "Chinese Maths" comments from Steve Hayward
*Growing investor dis-ease with Papi (what, R30billion of our money?)

Well Mr Molotsane, thanks for playing, but you've been voted the weakest link. I bet your 210 days in solitary confinement were nothing compared to your 18 months at Telkom.

Posted by antitrust on Saturday, April 28 @ 15:04:29 CDT (3024 reads)
(Read More... | News | Score: 0)

 News: A poem by Juice

Telkom in the newsI hope Juice will not mind me posting a poem he wrote on the MyBroadband forums, but it is really great.

Imagine there's no Telkom
It's hard I know, but try
The DoC behind us
No Ivy to make you cry
Imagine all the people
Downloading gigs by day

You may say I'm a dreamer
But I'm not the only one
I hope someday you'll join us
And tomorrow will truly come


Source: http://mybroadband.co.za/vb/showpost.php?p=835224&postcount=31

Posted by antitrust on Wednesday, January 17 @ 13:27:47 CST (3309 reads)
(Read More... | News | Score: 0)

 News: Telkom responds to Telecoms Action Group campaign

Telkom in the newsWell, as predicted, Telkom responded with bull. The advert is not even out yet, and Telkom are already lying. Wow, it did not take them long. Kudos to Alistar Otter from TAG on SABC news last night telling people how it is. Well done!

Now back to Telkom. In the "Read More" section we have included the MyADSL article on their response.

Posted by antitrust on Wednesday, January 17 @ 10:59:17 CST (3559 reads)
(Read More... | 3039 bytes more | News | Score: 4.5)

 News: Telecoms Action Group to release full page ad in Mail & Guardian on Friday

Telkom in the newsTAG is to release a full page advert exposing Telkom for what it really is. Telkom is likely to respond with "No we really care about you, and are doing our best to bring down the prices". Take those type of statements from whence they come.

The truth is that Telkom does NOT care about you, and Telkom does NOT want to bring the prices down.

The people of South Africa need to understand that as long as they allow Telkom to continue doing this to them, it will. 85% of our population can not afford a basic telephone... not to mention the enormous costs that businesses have to put up with because it's not like they have a choice! Do you have any idea how this is screwing up our economic development?

Please purchase Fridays M&G, and make sure all your friends get a copy as well.

Posted by antitrust on Wednesday, January 17 @ 10:52:39 CST (3201 reads)
(Read More... | News | Score: 0)

 News: TELKOM - AN EXPERIENCE FROM HELL....and still ongoing

Telkom in the newsAnonymous writes "I derive my income from being on line and have an ADSL connection....."

Posted by antitrust on Wednesday, January 17 @ 10:39:47 CST (3709 reads)
(Read More... | 2204 bytes more | News | Score: 4.5)

 News: Reuters refuses to invest more in South Africa thanks to Telkom

Telkom in the newsWell here's a suprise. Yet ANOTHER company refusing to invest in South Africa due to Telkom's insane pricing. According to stats from the DTI in 2003, at least 32 international companies have withdrawn their investment from SA because of telecoms costs. Some reports say at least 100 000 call center jobs (which would lift 1 million South Africans out of abject poverty) have never materialised because, despite an otherwise excellent environment, Telkom's costs are simply too high.

In a protest we held at Rosebank mall about 18 months ago, we met a chap who was doing research on behalf of the Japanese government. His job was to see whether the Japanese government should invest in South Africa. He had to go back to them and tell them that due to our absurb telcoms prices, Japan should NOT invest in South Africa. They took his advice.

Telkom seems intent on destroying the South African economy. Please read more in this article by the Business Day.

Posted by antitrust on Wednesday, January 17 @ 10:37:32 CST (4928 reads)
(Read More... | 4479 bytes more | News | Score: 3)

 News: How Telkom advertises

Telkom in the newsAre you one of a large group of people who notice how Telkom's adverts either break the law, or have nothing to do with the product in hand? Telkom uses the same method of advertising that large financial institutions and other monetary organisations use.

That of family, friends, togetherness, etc etc. People by nature are distrusful of financial institutions, and over the years have developed their form of marketing to try gain back trust by using totaly unrelated "family" advertising to try work their way back into peoples hearts and wallets.

Telkom is doing the exact same. Their ads basically have nothing to do with their products, and they are doing their utmost to brainwash the mindless out there that Telkom is all about family and togetherness. Nothing could be further from the truth. Telkom is about money money money money money money money money money money money.

They don't care one bit about South Africa or you, they simply care for you money. They rape your hard earned salaries in so many ways with a smile on their faces. The only reason Telkom wants to give you a hug is so it can take your money out of your pockets.

The people of this country are suffering because of Telkom's version of happiness and togetherness.



Posted by antitrust on Thursday, September 21 @ 16:08:33 CDT (2413 reads)
(Read More... | News | Score: 5)

 TelkomInternet casting their eyes on ADSL 'abusers'?

Telkom in the newsThere is some mystery surrounding emails sent out by TelkomInternet this week. Some ADSL users who use TelkomInternet as their ISP have reported receiving emails from Telkom which threaten to blacklist and hardcap them if they continue to use more bandwidth than what they have paid for.

When Rudolph Muller of MyADSL contacted TelkomInternet's supportdesk, they denied knowledge of these emails. They further claimed it to be junkmail. However, as Muller has commented, exactly how anyone other than Telkom would have access to some of the sensitive user-specific information contained in the emails is unknown.

TelkomInternet has not been uniformly hardcapping users for quite some time now, a move which other ISPs cannot replicate due to Telkom's omnipotent control of the industry. This policy has been criticised by ISPs who argue that it is yet another aggressive anti-competitive action from Telkom.

MyADSL is currently trying to get more clarity on these mysterious emails. You can read the ongoing conversation on this topic by clicking here.

Posted by antitrust on Sunday, September 17 @ 16:03:15 CDT (2089 reads)
(Read More... | Score: 0)

 News: Update on 192k upgrade

Telkom in the newsTelkom has now said that 192k lines will be upgraded during the month of August. More and more users are reporting that they have been upgraded, though there are still many who are still sitting with 192k. Remember that Telkom has said that 192k users would be upgraded up in increments of 64k, to a max of 384k, depending on whether their lines can accomodate the faster speeds. According to Telkom, there will be cases where lines will be unable to handle 384k.

If you are a 192k user and have not yet been upgraded, try rebooting your modem. Maybe give it a few days, Telkom might not yet have upgraded the lines in your area. We would also like to encourage you to register on the MyADSL forums and post about your own 192k upgrade story. The more information we can gather, the better for the consumer.

It's still early days, but at this stage it seems like Telkom is coming through on a promise they made, and so we give credit where credit is due. The sad part about all this is that 192k lines are virtually unheard of in other broadband markets. Telkom customers are being made to feel 'special' for getting a 'free upgrade', when the reality is that 192k lines should never have existed in the first place.

Please feel free to email us your comments on this issue, especially if you are one of the users Telkom says cannot get 384k speeds.

Posted by antitrust on Wednesday, August 02 @ 13:39:10 CDT (1848 reads)
(Read More... | News | Score: 0)

 News: August 1: Telkom's 192k upgrade and other tales

Telkom in the newsWe have received a number of queries today about Telkom's promise to upgrade all 192k ADSL subscribers to 384k. According to Telkom, the upgrade is supposed to be implemented today, 1 August. Apparantly the upgrade will be automatic as it simply involves a software change.

So far, it seems that this 'free automatic' upgrade has not yet taken place. It is extremely difficult to get clarity on this issue. To summarise, this is what we have heard:
  • 2 users have reported faster speeds on their 192k line
  • A couple of dozen 192k users have reported no upgrade
  • A handful of users have happily reported that their line speed was randomly and permanently upgraded during July, despite no request for Telkom to do this
  • Telkom has told several customers that their line speeds have been upgraded, and now reflect on the Telkom system as 384k line. However, users report no increase in speed despite Telkom's assertions
  • One customer called Telkom to ask for a manual upgrade from 192k to 384k. He was told that this would take longer than waiting for the automatic upgrade
  • A few customers have actually reported a decrease in line speed
  • Telkom has given various customers contradictory information, claiming that the lines would be upgraded around midnight of July 31/August 1; claiming the upgrade would take place sometime today; claiming the upgrade will take place sometime this month
  • Customers are reporting that their calls to Telkom's ADSL support are not being answered
  • Customers who pre-empted the supposed 'automatic upgrade' by requesting an upgrade prior to today are beaming from ear to ear

Unfortunately we cannot provide any additional information on this at this stage. It is, however, still early days and so we remain hopeful that 192k lines will be upgraded in the next few days. If this doesn't happen, we will hardly be surprised. Antitrust will bring you any new information on this saga as it becomes available.

ADSL Regulations:
In totally unrelated news, some of you may be wondering what has happened to the ADSL regulations that were supposed to be released a month ago. AntiThesis has been hounding ICASA about the regulations, but their excuses are so watery we wouldn't insult you by reporting on them. Suffice it to say that we will publish any important information on this issue should anything important actually happen. For now though, it's back to playing the waiting game.

[Only click 'read more' if you wish to vote on this story.]

Posted by antitrust on Tuesday, August 01 @ 15:46:18 CDT (1565 reads)
(Read More... | 5275 bytes more | News | Score: 4.4)








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